Patient Care Services
Office of Telehealth Services
VHA's Office of Telehealth Services uses information and telecommunication technologies to provide health care services in situations in which the patient and practitioner are separated by geographical distance. These telehealth technologies - Real-Time Telehealth, Home Telehealth and Store-and-Forward Telehealth enable VHA to target care and case management to improve access to care, improving the health of veterans.
The value VA derives from telehealth is not in implementing telehealth technologies alone, but how VA uses health informatics, disease management and telehealth technologies to target care/case management thereby facilitating access to care and improving the health of veterans.