The Office of Patient Care Services (PCS) in Veterans Health Administration is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.
The PCS Vision is to be an invaluable resource to the Department of Veterans Affairs. We are dedicated to applying the principles behind I CARE – Integrity, Commitment, Advocacy, Respect and Excellence – to each and every program we have and service we provide. Our Program service areas are fully committed to providing patient centered care that is personal and proactive. We are leaders in the development of a team approach to health care for Veterans and our PCS staff works in collaboration with other key program offices throughout VHA on an ongoing basis.
WVCC Text Feature
Ask a Pharmacist App
VA Adaptive Sports Program
WVCC Text Feature
This new service enables women Veterans to text and anonymously chat with a Women Veteran Call Center representative. To get started, text 1-855-829-6636.
The Women Veteran Call Center, online chat and text messaging is available Monday through Friday 8 a.m. - 10 p.m. ET, and on Saturdays from 8 a.m. - 6:30 p.m. ET.
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Ask a Pharmacist App
If you are a Veteran, the Ask a Pharmacist App enables you to access information about VA pharmacies and medication easily — with the comfort of knowing the information is valid and from trusted sources. If you have a verified My HealtheVet account (credentials for VA's personal health record), you can link to VA pharmacy and Secure Messaging services via the app, allowing you to quickly go to your personal medication and health information as well as learn about pharmacy-related topics. Get the App
VA Adaptive Sports Program
Your courage, your determination and your drive all led you to serve America proudly. Those same characteristics will also lead to satisfaction and success in adaptive sports. Disabled Veterans of all ages and abilities report better health, new friendships and a better quality of life when participating in adaptive sports. Please visit the VA Adaptive Sports Program to learn about all the events!
We also are poised to support VHA’s strategic plan to promote health and wellness. PCS has 10 service areas/programs and more than 1,000 employees whose dedication and commitment to excellence can be seen in their work on behalf of Veterans each and every day. Detailed Listing for each Program Office
- Care Management & Social Work Services
- Lesbian Gay Bisexual and Transgender (LGBT) Care
- Medical Director SimLEARN
- National Center for Health Promotion/Disease Prevention Services
- Pharmacy Benefits Management
- Physician Assistant Services
- Population Health Services
- Post-Deployment Health Services
- Rehabilitation and Prosthetic Services
- Women’s Health Services
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