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Patient Care Services

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Caregiving & Alzheimer's

Keep your loved one safe

Follow these easy and low-cost suggestions for keeping the Veteran with Alzheimer's safe at home.

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PCAFC Program

PCAFC program expansion

Changes to the Program of Comprehensive Assistance for Family Caregivers (PCAFC) begins in October.

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Flu Vaccines

Help prevent flu this season

Flu vaccination is your best protection against influenza, which usually begins in the fall.

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Stay Up to Date on COVID-19!

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If you have symptoms of fever, cough and shortness of breath, call your VA medical center before going to a clinic, urgent care, or emergency room.  Ask your VA health care team about the option of a telehealth appointment instead of an in-person visit.


The Office of Patient Care Services (PCS) in Veterans Health Administration is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.

The PCS Vision is to be an invaluable resource to the Department of Veterans Affairs. We are dedicated to applying the principles behind I CARE – Integrity, Commitment, Advocacy, Respect and Excellence – to each and every program we have and service we provide. Our Program service areas are fully committed to providing patient centered care that is personal and proactive. We are leaders in the development of a team approach to health care for Veterans and our PCS staff works in collaboration with other key program offices throughout VHA on an ongoing basis.

WVCC Text Feature

Ask a Pharmacist App

VA Adaptive Sports Program

New Text Feature for Women Veterans Call Center WVCC Text Feature

This new service enables women Veterans to text and anonymously chat with a Women Veteran Call Center representative. To get started, text 1-855-829-6636.

The Women Veteran Call Center, online chat and text messaging is available Monday through Friday 8 a.m. - 10 p.m. ET, and on Saturdays from 8 a.m. - 6:30 p.m. ET.

More Information

Ask a Pharmacist AppAsk a Pharmacist App

If you are a Veteran, the Ask a Pharmacist App enables you to access information about VA pharmacies and medication easily — with the comfort of knowing the information is valid and from trusted sources.   If you have a verified My HealtheVet account (credentials for VA's personal health record), you can link to VA pharmacy and Secure Messaging services via the app, allowing you to quickly go to your personal medication and health information as well as learn about pharmacy-related topics.  Get the App

VA Adaptive Sports ProgramVA Adaptive Sports Program

Your courage, your determination and your drive all led you to serve America proudly. Those same characteristics will also lead to satisfaction and success in adaptive sports. Disabled Veterans of all ages and abilities report better health, new friendships and a better quality of life when participating in adaptive sports.  Please visit the VA Adaptive Sports Program to learn about all the events!

We also are poised to support VHA’s strategic plan to promote health and wellness. PCS has 11 service areas/programs and more than 1,000 employees whose dedication and commitment to excellence can be seen in their work on behalf of Veterans each and every day. Detailed Listing for each Program Office 

  • Chaplain Services 
  • Care Management and Social Work Services 
  • Connected Care 
  • Geriatrics and Extended Care 
  • Office of Nursing Services (ONS)
  • Physician Assistant Services (PAS)
  • Pharmacy Benefits Management Services 
  • Patient Centered Care and Cultural Transformation 
  • Population Health 
    • Health Equity 
    • Health Solutions
    • LGBT Health Program
    • National Center for Health Promotion and Disease Prevention 
    • Post Deployment 
    • Public Health Surveillance and Research 
    • Rural Health 
  • Rehabilitation and Prosthetic Services (RPS)
    • Audiology and Speech 
    • Blind Rehabilitation 
    • Chiropractic 
    • Clinical Orthotic and Prosthetic 
    • National Veteran Sports 
    • Physical Medicine and Rehabilitation 
    • Prosthetic and Sensory Aids 
    • Recreation and Creative Arts Therapy 
  • National Program Office of Sterile Processing Services (NPOSP)

 

Learn about posttraumatic stress disorder (PTSD) from Veterans who live with it every day.
Managing Your Prescription Refills
VA Caregiver Support

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