The Office of Patient Care Services (PCS) in Veterans Health Administration is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.
The PCS Vision is to be an invaluable resource to the Department of Veterans Affairs. We are dedicated to applying the principles behind I CARE – Integrity, Commitment, Advocacy, Respect and Excellence – to each and every program we have and service we provide. Our Program service areas are fully committed to providing patient centered care that is personal and proactive. We are leaders in the development of a team approach to health care for Veterans and our PCS staff works in collaboration with other key program offices throughout VHA on an ongoing basis.
Veterans Crisis Line
Ask a Pharmacist App
VA Adaptive Sports Program
Veterans Crisis Line
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available
Ask a Pharmacist App
If you are a Veteran, the Ask a Pharmacist App enables you to access information about VA pharmacies and medication easily — with the comfort of knowing the information is valid and from trusted sources. If you have a verified My HealtheVet account (credentials for VA's personal health record), you can link to VA pharmacy and Secure Messaging services via the app, allowing you to quickly go to your personal medication and health information as well as learn about pharmacy-related topics. Get the App
VA Adaptive Sports Program
Your courage, your determination and your drive all led you to serve America proudly. Those same characteristics will also lead to satisfaction and success in adaptive sports. Disabled Veterans of all ages and abilities report better health, new friendships and a better quality of life when participating in adaptive sports. Please visit the VA Adaptive Sports Program to learn about all the events!
We also are poised to face the challenges of the Affordable Care Act and to support VHA’s strategic plan to promote health and wellness. PCS has 20 service areas/programs and more than 1,700 employees whose dedication and commitment to excellence can be seen in their work on behalf of Veterans each and every day. Detailed Listing for each Program Office
- Care Management & Social Work Services
- Geriatrics and Extended Care Services
- Integrated Health Program
- Lesbian Gay Bisexual and Transgender (LGBT) Care
- Medical Director SimLEARN
- Mental Health Services
- National Center for Health Promotion/Disease Prevention Services
- National Health Physics Program
- Occupational Health Service
- Pharmacy Benefits Management
- Physician Assistant Services
- Population Health Services
- Post-Deployment Health Services
- Public Health Services
- Primary Care Services
- Rehabilitation and Prosthetic Services
- Telehealth Services
- Women’s Health Services
Email Updates
