Patient Care Services
Resources - PACT
PACT allows patients to have a more active role in their health care and is associated with increased quality improvement, patient satisfaction, and a decrease in hospital costs due to fewer hospital visits and readmissions. Primary Care Services has developed a variety of tools to assist Primary Care staff with the transformation process towards becoming patient-centered medical homes.
To learn more, visit the sites below for more background information, articles, discussion boards, and other websites which will assist you in this endeavor.
Your VA primary care provider and PACT team
Your team will include a:
- Primary care provider (your main doctor, nurse practitioner, or physician’s assistant)
- Clinical pharmacist (a pharmacist who works with you and your primary care provider to make sure you’re taking the medicines that are right for you and your overall health)
- Registered nurse (RN) care manager (a nurse who makes sure your care is coordinated across all providers and services, and meets your health goals and your plan for care)
- Licensed practical nurse (LPN) or medical assistant and clerk (team members who help to support you and the other health care providers on your team)
Find Out More: https://www.va.gov/health-care/about-va-health-benefits/your-care-team/
Veterans Health Matters Spotlight – Get To Know Your PACT
The Patient Aligned Care Team or PACT is a supportive, patient-driven health care team for Veterans. When you’re part of a PACT, you are in the driver’s seat. You work with a team of VA health care professionals to find the best treatment plans and whole-person care.
VHA Articles and Information
- Patient-Centered Medical Home Concept Paper
- 10 Things You Can Do Now
- Engaging Your Team: The First Step Towards Shared Innovation
- Make Room for Patient-Centered Care
- Analyze Tasks for the Patient-Centered Medical Home
Useful Non-VA Websites*
- American College of Physicians: Medical Homes & Patient-Centered Care
- Patient Centered Primary Care Collaborative Website
- Johns Hopkins Primary Care Policy Center
- TransforMED-Transforming Medical Practices
- Chronic Disease Self-Management Program Stanford School of Medicine
*By clicking on these links, you will leave the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked website.
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